Practical writing on airport work, dispatch, payments and growing a small fleet. No thought leadership.
TL;DR: A corporate taxi account is worth several times a walk-up fare because it repeats, but companies and hotels will not open one with an operator who cannot invoice, take cards and produce a receipt their finance team accepts. The barrier to a corporate taxi account is almost never the driving. It is the paperwork. […]
READ →The most profitable passengers never pay cash. If you cannot take a card at booking and send an invoice without a spreadsheet, they book elsewhere.
READ →Zurich and Amsterdam passengers walk past the rank because of what they read online. A fixed fare shown before booking gets the trust back, and keeps the fare.
READ →Reading about dispatch is slower than seeing it.
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