Practical writing on airport work, dispatch, payments and growing a small fleet. No thought leadership.
TL;DR: Operators who ask for taxi software like Uber usually want three specific things Uber does well: a price before booking, automatic driver assignment, and no phone calls. Those three are affordable and available. The parts of Uber that are expensive to copy, such as surge pricing, a two-sided app marketplace and subsidised demand, are […]
READ →TL;DR: A white label taxi app puts your name on a passenger app and a driver app. For a small transfer operator that is usually the wrong first purchase, because the hard part is not owning an app, it is getting anybody to install one. A booking site on your own domain gets the same […]
READ →Most dispatch software is built for fifty cars. Here is what a small fleet actually needs, what it is paying for and never opening, and what it should cost.
READ →Transfer passengers book online before they travel, often at 23:00 from another country. A phone number is not a booking channel. What a booking site must do.
READ →Reading about dispatch is slower than seeing it.
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