Taxi dispatch software for a UK private hire operator has to do three things: take the pre-booking that private hire law requires, prove what was agreed, and get the job to a driver without a per-driver bill. This is a dispatch system built for two to ten cars, priced as one flat fee.
The UK dispatch market is well served at the top end. iCabbi, Autocab and TaxiCaller all work, and they are built for fleets with an office. If you run a handful of cars on airport and long-distance work, you are paying for a call centre you do not have, or you are running the whole thing on a phone. This sits in between.
Private hire vehicles cannot be hailed or picked up from a rank, so every job starts as a booking. That makes the booking record the centre of the business rather than an administrative afterthought, and it makes a missing or vague booking a genuine operational risk.
The system keeps one record per job with a timestamp: what was quoted, when it was booked, who was assigned, when they accepted, what was paid. When a passenger claims they booked a different time, or a card payment is disputed, that record is the answer.
It is worth being clear about what this is not. We are not a licensing or compliance system. Licences, insurance and operator record-keeping obligations stay with you and your council.
Heathrow, Gatwick, Manchester and Birmingham runs are booked days ahead, priced as a fixed fare and paid up front, which is exactly the shape of work this system is built for. The booking form captures the flight number, passenger count, luggage and extras such as meet and greet, and it all appears on the driver’s job.
Reminders go out to driver and passenger before pickup as information, so both sides have the job in front of them the day before rather than at five in the morning. We do not track flights live, and we say so plainly rather than promising something the system does not do.
A typical UK dispatch platform runs at roughly €60-175 a month, before per-driver charges and SMS fees. Over a year that lands somewhere around €1,100-2,800 for a small fleet, and some operators are also paying a weekly fee for app access on top.
Ours is €600 a year for up to 5 vehicles and 1 driver, or €990 a year for unlimited vehicles and drivers with an SEO package included. There is no commission on your rides, no charge per driver and no SMS bill, because drivers are contacted by e-mail. Prices are shown in euro and billed in euro.
Your rates per route or per kilometre, quoted instantly on your booking site before the passenger confirms.
The booking form asks for the flight number, passenger count and luggage, so every job arrives complete.
Paid by card? The driver is assigned automatically. Paying later? Every driver gets the job by e-mail and the first to accept takes it.
Card payments through your own Stripe account. Receipts send themselves.
Create an invoice from any booking and send it to the customer from the dashboard.
Automatic reminder e-mails go to the assigned driver and to the passenger before every pickup, for information only.
Not a criticism of the big platforms. They are built for fifty cars and priced for fifty cars.
Introductory price · or €125 €75/month + €250 setup
Up to 5 vehicles and 1 driver. Billed in euro, excluding VAT where applicable.
See full pricingIntroductory price · or €200 €125/month + €250 setup
Unlimited vehicles and drivers, plus a detailed SEO package setup and early access to every new feature.
Book a free demoNo per-trip commission. No per-driver fees. Card payments through your own Stripe account, or pay in the car - the money goes straight to you.
Annual plans have no setup fee. Monthly plans can be cancelled at any time. Hosting, backups and updates are always included.
For a fleet with an office and dozens of cars, iCabbi, Autocab and TaxiCaller are the established answers. For two to ten cars doing pre-booked and airport work, the deciding factors are usually no per-driver fee, no app for drivers to install and setup measured in days. That is the gap this system is built for.
It is built around pre-booked work, which suits private hire operators directly. Hackney carriage operators can use it for their pre-booked and account work, but there is no rank or hailing functionality because there is nothing to dispatch until a booking exists.
No. It keeps a clear, timestamped record of every booking, which is useful evidence, but licensing, insurance and your council’s record-keeping requirements remain your responsibility.
Yes, through your own Stripe account, including Apple Pay and Google Pay. You can also allow pay in the car, cash or card. Card payment at booking is what makes account and corporate work practical.
Prices are shown and billed in euro: €600 or €990 a year, or €75 and €125 a month with a one-off €250 setup fee. Your own fares are quoted to passengers in pounds, or any currency you set.
One to two business days once we have your domain access, routes and rates, logo and your Stripe and Google keys. Your drivers need no setup at all.
See it running with your airport routes and your fares.
Book a free demoFree demo with your own branding - no card required.